Registration Information

Registration Information

ASM Registration

Registering online on our secure site is the quickest way to register early and ensure you get your first choice of ticketed courses and events before they’re sold out.

Register Online Now

If you are registering by fax or by mail, please review the Registration Form as there are additional administration fees associated with this. The administration fees are clearly outlined on the Registration Form.

Registration Form

Registration Fees

Cancellation/Refunds Policy

Requests for cancellations and refunds for conference registrations and paid courses must be submitted in writing and postmarked or received by the ODA no later than March 16, 2020.

Refunds of less than $50, or refunds requested after this date, will not be granted. Mail, fax and cheque-processing fees are non-refundable. Unusual requests for a refund will be reviewed on a case-by-case basis and will be granted at the discretion of the ODA.

All cancellations/requests for refunds must include the badge(s) and tickets returned to the ODA. No refunds will be granted if the badge(s) and tickets are not returned to the ODA. An administrative fee of $50 will be applied to all refunds. All refunds will be processed by June 12, 2020.

Important: No refunds will be issued onsite at the ASM.

Child Policy

With the exception of babies (under the age of 12 months) in arms on the Exhibits Floor, children under the age of 16 years are not permitted at the ASM. Babies in arms are not permitted in the meeting rooms.

No strollers are permitted on-site at the ASM. Parents with babies in arms should make other arrangements in advance, including supplying themselves with a baby carrier. On-site child care is not available at the ASM. Check with your hotel concierge if child care is required. If an attendee arrives at ASM20 with a child who requires child care, they will not be permitted to enter the event under any circumstances. Room 833 will be made available for the convenience of nursing mothers.

The ODA does not engage the services of a convention bureau. There may be fraudulent companies posing as legitimate third-party vendors (e.g. registration and/or housing companies) marketing their services for the ASM. Attendees may be asked to pay registration fees or housing deposits to these companies only to arrive onsite at the event to find that there are no records of their registrations of hotel reservations.