Registering online on our secure site is the quickest way to register early and ensure you get your first choice of ticketed courses and events before they’re sold out.
Cancellation/Refunds Policy Requests for cancellations and refunds for conference registration and ticketed events must be in writing and postmarked no later than 11:59 p.m. Eastern Time on March 16, 2020.
Refunds that are requested after this date will not be granted including requests made based on absence due to illness, late arrival for courses, weather, and/or parking difficulties. There will be no exceptions to this cancellation policy. A $50.00 processing fee will be deducted from all refunds. Conference badges and tickets must be included with the cancellation/refund request. All refunds will be processed by Friday, June 5, 2020.
Important: No refunds will be issued onsite at the ASM.
The ODA does not engage the services of a convention bureau. There may be fraudulent companies posing as legitimate third-party vendors (e.g. registration and/or housing companies) marketing their services for the ASM. Attendees may be asked to pay registration fees or housing deposits to these companies only to arrive onsite at the event to find that there are no records of their registrations of hotel reservations.