FAQ

FAQ

How do I register?

You will be able to register online beginning January 2019. Registration forms will also be available in the Preliminary Guide, distributed in January 2019.

 


Cancellation Policy

Cancellation/Refunds Policy Requests for cancellations and refunds for conference registration and ticketed events must be in writing and postmarked no later than 11:59 p.m. Eastern Time on March 18, 2019. Refunds that are requested after this date will not be granted including requests made based on absence due to illness, late arrival for courses, weather, and/or parking difficulties. There will be no exceptions to this cancellation policy. A $50.00 processing fee will be deducted from all refunds. Conference badges and tickets must be included with the cancellation/refund request. All refunds will be processed by Friday, June 7, 2019. Important – no refunds will be issued onsite at.

 


Can I bring my child(ren) to the ASM?

With the exception of babies in arms on the Exhibits Floor, children under the age of 16 years are not permitted at the ASM. Children over the age of 16 years and older must pay the guest/non-practitioner registration fee to access the Exhibits Floor. Babies in arms are not permitted in the lecture rooms. No strollers are permitted at the ASM. Parents with babies in arms should make other arrangements in advance, including supplying themselves with a baby carrier. Child care is not available at the ASM. Check with your hotel concierge if child care is required. Room 833 will be made available for the convenience of nursing mothers.

 


How many continuing education points can I earn at the ASM?

For more information please visit our Continuing Education pages:
Continuing Education for Dentists
Continuing Education for Dental Students
Continuing Education for Dental Team

 


How do I get my attendance verified?

For more information please visit our Continuing Education page:
Continuing Education for Dentists

 


I am a dentist from outside Ontario. How do I get my CE credits?

For more information please visit our Continuing Education pages:
Continuing Education for Dentists

 


There are sessions I am unable to attend – can I get the recordings for them?

Yes, you are able to purchase audio recordings – go to our Audio Recordings page for more information.

 


Can I earn additional CE points after the ASM with the audio recordings?

Please visit our Audio Recordings page for more information.

 


Is there free Wi-Fi available at the ASM?

Free Wi-Fi is available in the pre-function areas of the MTCC, South Building, with the exception of the session rooms and the Exhibits Floor. Free Wi-Fi usage available up to three hours before it times out. You have the option to log back on to continue usage.

 


Is there a mobile app for ASM18?

The ASM18 mobile app will be available for download in February 2018.